Integrating Sales and Service for Asset Management with AWS Neptune
John (dark blue cake) is a scientist and an employee of ACME lab corporation (light blue cake). John has purchased an freezer, DNA Sequencer (QuantStudio), and a master mix regent to perform his experiments. As John works with these instruments, his freezer door malfunctions. ACME corporation has a ‘silver’ tier contract and notifies the manufacturer that the freezer door has malfunctioned. The manufacturer of the freezer assigns a service ticket to a knowledgeable service technician, Joe (orange cake).
Creating a Neptune Database
- DB Engine: 1.0.3.0.R1
- Dev and Testing environment
- DB instance size: db.r5.large
- Enable High Availability – No
- Instance identifier:
Or you can use the CloudFormation to create the getting start database
Launch Neptune Workbench
The best way to get started with Amazon Neptune is to use the Neptune workbench.
- Create notebook
- Name:
- Create IAM Role
Run the Asset Management Notebook
Upload the assetmanagement.ipynb and run it
Run Air Routes Notebook
- Launch the CloudFromation Stack to create the Neptune database and sagemaker Notebook
https://s3.amazonaws.com/aws-neptune-customer-samples/neptune-sagemaker/cloudformation-templates/neptune-sagemaker/neptune-sagemaker-base-stack.json
- Run the sagemaker Notebook to interactive with Neptune database
Reference
Integrating Sales and Service with AWS Neptune
Building a customer identity graph with Amazon Neptune
Analyze Amazon Neptune Graphs using Amazon SageMaker Jupyter Notebooks